 | How do I access the web control panel? |  |
 | You can access the web control panel at http://your_domain.com/cpanel/ (replace your_domain.com with your domain name).
If your domain has not resolved to our servers, you can access the web control panel using the IP address assigned to you when your |
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| How do I remove the welcome page? | |
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Symptom: I have uploaded my files but it seems like the Kionic's Welcome Page always take over.
Comment: If our welcome page, index.html, has not been replaced by another index page, then anyone going to yourdomain.com will still see the welcome p |
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| When I am logged into FTP, where do I upload my files to? |  |
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Once logged in, shift to public_html and upload all of your web files there |
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| Is your hosting UNIX/Linux or Windows? | |
| Kionic provides you with secure and reliable UNIX and Linux web hosting. Windows hosting will be available in the near future. |
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| Ticket submission guidelines | |
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Please be sure to follow all of these guidelines when you contact us for assistance. Following all of these guidelines will speed up the response time you receive from technical support as well as helping to ensure that your questions are answered corre |
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